Privacy Policy
Internet Security VPN
This document explains how our development team manages, uses, and collects your personal information ("you") in connection with our Internet Security VPN services. It specifically applies to the use of the Internet Security VPN app and does not include our website or other related products. As this policy may evolve over time, we encourage you to review it periodically. If any changes are made, we will notify you through email, in-app notifications, or other appropriate channels, subject to your consent.
DATA WE DO NOT COLLECT
Transparency is at the core of our privacy commitments. To that end, we want to clarify the information we do not collect.
We do not track or save any details about your VPN activity, such as the apps, websites, or services you access.
We do not log your original IP address, the VPN server IP addresses, or any DNS queries associated with your connection.
DATA WE COLLECT AND WHY
At Internet Security VPN, protecting your privacy is our highest priority. To maintain your trust, we aim to be clear and honest about the limited data we collect, its purpose, and why it’s essential.
USER ACCOUNT INFORMATION
Registration Date: Automatically logged when you sign up (e.g., 2023/09/01).
Subscription Details: Includes the subscription start and end dates (e.g., 2023/09/01 - 2023/10/01).
This data helps us deliver effective customer support and manage your account.
DEVICE AND APP USAGE DATA
Each time you use the Internet Security VPN app, we collect:
Device Details: Operating system version (e.g., iOS 14.2), and app version (e.g., 7.0.1).
User Engagement: Information such as daily activity (e.g., 2023/09/01 - 5,000 users).
Geographic Distribution: General data sourced from app marketplaces (e.g., US - 50,000 users).
This data helps us understand user preferences, improve app performance, and guide product development.
VPN CONNECTION DETAILS
When you connect to a VPN server, we log:
Server Location: General server region (e.g., US-West Coast).
Connection Time: The time the connection is established (e.g., Connected @ 14:45 on 2023/10/05).
Connection Errors: Diagnostic data for troubleshooting (e.g., Configuration Denied).
Network Type: Connection type during use (e.g., Wi-Fi, 5G).
To ensure your privacy, this data is deleted from our systems after 96 hours and is used exclusively to enhance service quality and resolve technical issues.
ADDITIONAL ANALYTICS DATA
We collect information on app performance, including crash reports and feature usage. Additionally, we gather advertising identifiers, such as iOS IDFA or Android Advertising ID, to evaluate app functionality and support the provision of our free VPN service.
Rest assured, this data is never shared with third-party advertisers.
learn more about our analytics partners
AppMetrica: https://metrica.yandex.com/about/info/privacy-policy
Facebook: https://business.facebook.com/privacy/explanation
Appsflyer: https://www.appsflyer.com/product/data-privacy/
COMMITMENT TO PROTECTING YOUR PRIVACY
Safeguarding your data is our top priority, and we have implemented robust measures to ensure its security:
Access to sensitive information is restricted to authorized personnel based on their job responsibilities.
All VPN usage data is automatically deleted from our system within 96 hours of collection.
Our privacy team regularly updates policies to comply with evolving legal standards and regulations, ensuring the highest level of data protection.
For any privacy-related questions, feel free to contact us at support@intsecurity-vpn.com. We’ll respond within 48 hours.
POLICY ON COOKIE USAGE
To enhance your browsing experience and improve website functionality, we use cookies as follows:
Session Cookies: To remember your preferences and login details during your visit.
COMPLIANCE WITH GDPR
In accordance with the General Data Protection Regulation (GDPR), individuals covered under this regulation have the following rights:
To be informed about the data Internet Security VPN collects, as detailed in this policy.
To request and receive their personal data within 30 days.
To correct any inaccuracies or incomplete personal information.
To request the deletion of their data unless required for legal records (e.g., financial documentation).
To stop the processing of their data.
To receive their data in a standardized format within 40 days.
To object to data processing, including profiling or automated decision-making, and to be informed of any such practices.
UPDATES TO THE Internet Security VPN PRIVACY POLICY
Our Privacy Policy may be updated periodically to reflect changes in practices, technology, or regulations. We encourage you to review this page regularly for the latest updates. All changes will be posted on our Service with a clear indication of the last modification date.
If any updates significantly impact your rights or obligations, we will notify you in advance via announcements, direct communication, or other appropriate methods. By continuing to use our Service after such updates, you agree to the revised terms.
CONTACT US
For questions about our Privacy Policy, please get in touch with us at: support@intsecurity-vpn.com.